Privacy Policy

Last updated: January 1, 2025

Listing Systems LLC ("Listing AI", "we", "us", or "our") operates listing.ai, a membership-based platform for real estate professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Privacy Principles

We are committed to the following principles:

You control what information you share with us and other members

You can request deletion of your data at any time

We do not train AI models on your content without explicit consent

Our business model is subscription-based, not data sales

Information We Collect

We collect information that you provide directly to us, including:

Contact Information: Name, email address, phone number, username

Professional Information: MLS ID, brokerage affiliation, service areas, specialties

Profile Content: Photos, bio, professional experience, social media links

Account Credentials: Password, authentication tokens

Usage Data: Log data, device information, IP address, cookies

Communications: Messages, support requests, feedback

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services

Create and manage your account and profile

Process your membership application and waitlist status

Communicate with you about updates, features, and support

Personalize your experience and display relevant content

Analyze usage patterns and improve our platform

Prevent fraud, abuse, and security incidents

Comply with legal obligations and enforce our Terms of Service

How We Share Your Information

We may share your information with:

Other Members: Your public profile information is visible to other approved members

Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, email)

AI Service Providers: OpenAI and other AI vendors for features you explicitly use

Legal Requirements: When required by law, court order, or legal process

Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

Access, update, or delete your personal information

Opt out of marketing communications

Request a copy of your data in a portable format

Restrict or object to certain processing of your data

Withdraw consent where we rely on your consent to process data

To exercise these rights, please contact us at operations@listing.systems

Cookies and Tracking

We use cookies and similar tracking technologies to collect usage data and improve our services. You can control cookies through your browser settings, but disabling cookies may limit certain features of our platform.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal compliance or legitimate business purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Regional Disclosures

European Union Users (GDPR): We process your data based on legal grounds including contract performance, consent, legitimate interests, and legal compliance. You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

California Users (CCPA): California residents have the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: operations@listing.systems

Address: 355 South Dupont Highway, Dover, DE 19901